Wendy was sincere and thoughtful with our needs. Her personality is a very big plus for Cheverolet Buick there is Sauk. The dealership was very nice and friendly. I was recommended by a friend and I traveled past at least three other (60 mile)dealerships for this attention to my needs.
Hi, thank you for your kind review; we are happy to pass along your comments to Wendy here at Kayser Chevrolet Buick! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kayser Chevrolet Buick! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was told that it would take 2 hours to fix my vehicle and I was there for over 5 hours. Nobody came out and updated me the whole time I was there. If they had told me in the beginning how long it would be I would have opted for a different day or ask for a vehicle to use.
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (608) 370-5658 to discuss your concerns, as your satisfaction is of utmost importance to us.
I have been going to Kayser(formerly Ballweg) for quite sometime. In all my experience I have never been disappointed. Any issue that arose has always been resolved to my satisfaction. I recommend this dealership to anyone who would like to be treated as a valued customer.
We had gone to a dealership closer to home , but after a week they still could not locate a Traverse for us and no call back for several days ..... Brent was recommended by a friend and even though Sauk is a little farther for us , it turned out to be well worth the drive. We explained to Brent what we were looking for and had a car that day. GM interest rate was even better than what we were preapproved for elsewhere . We signed for the car and Kayser found that they had missed one rebate deal and called us back to re-sign the paperwork to save us an extra $900 ish . We never would have known otherwise ..... kinda shows their level of honesty
Hi, we're happy you found our staff to be so supportive during your experience here at Kayser Chevrolet Buick. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.