Customer Reviews

Diagnosed the problem with the noise my truck was making and repair was done promptly. Best part-was a warranty repair at no charge to me!

Easy online check in, quick, no issues or delays. Ben was a great service writer as always.

Oil change alittle pricey

Have been going to this dealership for quite sometime now. Always satisfied. Love my salesperson, Mitch and all of the guys in the service dept are great! Since Ballweg was sold to Kayser I noticed a significant price hike for an oil change! UnfortunatelyI can't afford to drive that far for a $60 oil change! This will be my last visit there for that type of service!

Awesome as always

My car was recalled. I scheduled an appointment for repair per the recall. Had to go drive back second time as they didn't have a part. I humbly asked for a discount perk for having to drive and hour for no mistake of my own for the second time. I drive an one hour each way to keep my car service by your company as that is where I purchased my car. Finally I asked a second time and I received $10 off. Thank you.

Good just a little pricey.

It took me literally 5 minutes to replace the door panel fastener clips, and I'm mechanically challenged. So I still have no idea what the one hour labor and $150 total estimate for that little task was all about.

None

It was very smooth from start to finish

Fast and effiecient

Friendly staff. Helpful. Took care of my car problem and understood what needed to be done.

Very courteous and friendly!

Fast and friendly service

Brought my vehicle over to get a issue that come up with my check engine light being on and my appointment was for 7am. They come out to tell me that they found out what it was but would have to order the part and then come back and said I could drive it home. So I started to go home and I couldn���t even make it up the hill going East on Hwy 60 and I kept getting a message telling me that I could go only 97 miles but the engine would shut down to and not be able to go over 65 mph. And started shaking and sounded funny. Called the service and said that I was on my way back to the shop. Told them that I really needed the truck as I had to pick up my chickens and going camping for the weekend. Jeremy did some calling around and found the part on the East side of Madison but would have to call someone to come in and drive down to pick it up. I had to call my wife to come pick me up as I was supposed to have been down in spring green to mow. And back home by 4 to leave for the weekend. So everything was pushed way back and didn���t pick it up until later that evening

Maintenance was scheduled at a time that I requested.finished in a timely fashion and tasks requested were completed.

This was my 2nd vehicle I have gotten from Kayser and from the time I walk in the door I feel like they really are there to help get me what I want and need and Brent the salesman I have always had has been so very helpful and has always listened to me on what i wanted in fact he keep in touch with me so when it was time to get a different vehicle when the right one came up he contacted and let me know about it. Thanks to Brent and Ryan (the gentlemen in the financial part at Kayser) I now have my new vehicle !! I highly recommend anyone looking for a new or used vehicle the go to Kayser Chevrolet Buick in Sauk city Wi and ask for Brent.

The men that work the desk are always sooo friendl

It was a warranty issue that was taken care of right away and no charge.

I called regarding getting service for several maintenance issues and got in the same day. I appreciated greatly!